Why is my hair not getting as straight as I want it to?

For best results, ensure that you have selected the appropriate temp setting for your hair type. When using the brush, move it at a slow and steady pace from the roots to the ends. If your hair is particularly coarse, consider using two passes.

Why does my hair get dry and frizzy after using the straightening brush?/It burns my hair.

It’s because you set the temp too high or had too much repetition on the same strand of hair. If you are not sure about your right temp, we recommend starting with a low temp and gradually increase it to find the suitable setting for your hair type.

Why do I smell a burning smell while straightening my hair?

The residue on the product can cause a burning smell during heating. Therefore, we recommend ensuring the product is clean before straightening your hair and cleaning the straightener brush promptly after use.

The straightening brush pulls my hair.

Make sure to section and comb your hair prior to styling. Once a section is detangled, the ceramic bristles will glide through hair smoothly.

What’s the weight of the straightening brush?

It weighs 340g.