1. Introduction
At HolioCare, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, how we protect it, and your rights regarding your data. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect the following types of information to provide better services to our customers:

  • Personal Information: When you create an account or make a purchase, we collect personal details such as your name, email address, phone number, shipping address, and payment details.
  • Usage Data: We may collect information on how you access and use the website, including your IP address, browser type, pages viewed, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your experience on our website, monitor website activity, and provide targeted advertisements.

3. How We Use Your Information
The personal information we collect may be used for the following purposes:

  • To process orders and payments
  • To create and manage your account
  • To send you updates about your order, delivery status, or other account-related information
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To deliver personalized advertisements through Google Ads, Google Analytics, and Facebook Ads
  • To send promotional offers and marketing communications (you can opt out of these at any time)

4. Third-Party Services
We use third-party services to enhance your experience and to help us operate our website, such as:

  • Google Ads: For targeted advertising based on your browsing behavior.
  • Google Analytics: To track and analyze website traffic and user interactions.
  • Facebook Ads: For social media advertising and promotions.

These third parties may collect and process your data according to their respective privacy policies.

5. Payment Information
All payment transactions are securely processed via trusted third-party payment gateways. We do not store or have access to your complete payment details (such as credit card numbers). However, basic transaction details may be stored to process your order and for accounting purposes.

6. Data Protection and Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights
You have the following rights concerning your personal data:

  • Access: You can request to access the information we hold about you.
  • Rectification: You can request to update or correct inaccurate data.
  • Erasure: You can request the deletion of your personal data.
  • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at contact@holiocare.com.

8. Cookies
Our website uses cookies to improve your experience, analyze traffic, and for advertising purposes. You can control cookie settings through your browser.

9. International Data Transfers
As we sell products worldwide, your personal information may be transferred to and stored in countries other than your own. We take necessary steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@holiocare.com.